Carolyn, our CAREGiver of the Month for May 2017, has worked tirelessly to meet the needs of her clients for more than four years. Among her many wonderful qualities, one of her greatest strengths is the ability to remain professional and calm in challenging situations. Recently, for example, she was scheduled to work with a new client who was apprehensive about having a new person in her home as she struggled to adapt to the changes she was experiencing. Carolyn was able to make the client feel at ease and comfortable right away by projecting confidence and communicating clearly with the client and her family. She took the lead and quickly built trust and a genuine bond with her client.
We are so grateful that she recently retired from many years with the Newport News school system and can now devote her time to our community’s seniors!